Premium Service Terms and Conditions

These Premium Service Terms and Conditions apply in conjunction with our Website Terms of Use and all documents mentioned therein (“Terms”). All capitalised words not defined in these Premium Service Terms and Conditions shall have the same meanings as set out in our Website Terms of Use

Your status

By subscribing to any of our Premium Services, you warrant that:

  • you are an individual;
  • you are legally capable of entering into binding contracts; and
  • you are at least 18 years old.

Basis of Sale

We consider that these Premium Service Terms and Conditions, your online order submission (“Order”) and our Website Terms of Use set out the whole agreement between you and us for the supply of the Premium Services.

Please check that the details in the Order are complete and accurate before you click the ‘I accept’ button at the bottom of this page. If you think that there is a mistake, please go back and amend your Order.

Please ensure that you read and understand the Terms before you submit the Order, because you will be bound by the Terms once a contract comes into existence between us.

Formation of Contract

The submission of your Order is an offer by you to subscribe to our Premium Service, which we are free to accept or decline at our absolute discretion.

These Terms shall not become binding on you and us until we issue you with written acceptance of your Order and provide you with your login details.

Quality of services

Unless we are prevented from doing so by a Force Majeure Event, the Premium Service shall conform in all material respects with its description.

Provision of Premium services

We shall make the Premium Service available to you from the date on which we accept your Order and provide you with login details.

The Premium Services will be supplied until otherwise terminated in accordance with these terms.

We will make every effort ensure that the Premium Services are available at all times but there may interruptions to service caused by events beyond our control (see Force Majeure below) or as a result of emergency maintenance work.

We may have to suspend the Premium Services if we have to deal with technical problems, or to make improvements.

We reserve the right to withdraw any Channel where a Channel Provider suspends or terminates our right to stream the same.

Subscription Price

The subscription price for the Premium Services selected by you and shown in Order shall be payable monthly in advance by direct debit and you shall provide us with valid bank details to enable us to set up a direct debit.

If you fail to make a monthly payment we reserve the right to immediately suspend the Premium Services. If you fail to make payment within 15 days of the due date or if you fail to pay on the due date more than once, we reserve the right to immediately cancel the Premium Services.

Limitation of liability

If we fail to comply with these terms and conditions, we shall only be liable to you for the subscription price of the Premium Services

We will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories even if such losses result from our deliberate breach:

  • loss of income or revenue;
  • loss of business;
  • loss of profits;
  • loss of anticipated savings;
  • loss of data.

We only supply the Premium Services for domestic and private use. You agree not to use the Premium Services for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:

  • strikes, lock-outs or other industrial action; or
  • civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
  • fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or
  • impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; or
  • impossibility of the use of public or private telecommunications networks.

Our obligations under these Terms are suspended for the period that the Force Majeure Event continues, and we will extend the time to perform these obligations for the duration of that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms can be performed despite the Force Majeure Event.

Termination

You may at any time either before we commence the provision of the Premium Service or during any free trial period amend or cancel your Order by providing us with written notice.

Either of us may terminate the arrangement between us at any time.

Termination will not affect either party's outstanding rights or duties, including our right to recover from you any money you owe us under these terms

Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Notices

All notices given by you to us must be given to Livestation at The Trampery, 13-19 Bevenden Street, London, N1 6AA info@livestation.com We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

Our right to vary these terms and conditions

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

Law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.